uTrade AlgosIn today’s digital age, cyber threats such as hacking attempts, phishing scams, malware attacks, and data breaches pose serious risks to online trading and personal information security. If you suspect that your account has been compromised or are facing any cyber-related threats, it is crucial to act immediately to protect your data and funds.
At Share India, we take cybersecurity seriously and provide a dedicated Cybersecurity Helpline to assist you in such situations.
Identify the Signs of a Cyber Attack
A cyber attack can take many forms, including:
- Unauthorised login attempts or access from an unknown location
- Unexpected fund transfers or unauthorised withdrawals
- Orders placed that you did not execute
- Phishing emails or fake messages in the name of Share India asking for your login credentials
- Your trading platform is behaving abnormally (slow, unresponsive, or auto-logouts)
If you notice any of these signs, take immediate action.
Immediate Actions to Take
Secure Your Account
- Change your password immediately using a strong and unique combination of characters.
- Enable two-factor authentication (2FA) if not already activated.
- Log out of all sessions and re-login from a secure device.
Scan Your Device for Malware
- Run a full antivirus scan to check for malware or keyloggers.
- Remove any unrecognised browser extensions or applications.
Do Not Share Personal Information
- Avoid sharing OTPs, passwords, or sensitive information with anyone.
- If you receive suspicious calls or messages from numbers that do not relate to Share India, do not respond and report them immediately.
Report the Cyber Attack Immediately
If you believe your account is at risk of a cyber attack, contact Share India’s cybersecurity support team immediately.
Email: itsupport@shareindia.co.in
Helpline Number: 0120-4910024
For any general queries related to trading, account management, or support, you can contact us at:
Customer Support Helpline: 1800 203 0303
Email Support: support@shareindia.com