What happens if I log in to my account both on a new device or browser?

If you log in to your account from a new device or browser, the previous web session will automatically be logged out.

Here’s what typically happens:

• Automatic Logout: The system will detect the new login attempt and automatically log you out of the previous web session.
• Notification: You will receive a pop-up notification on the previous device or browser informing you that you have been logged out due to activity on another device.

This mechanism is in place to enhance security and prevent unauthorised access to your account. However, users can still log in simultaneously on different platforms, such as web and mobile, ensuring flexibility.