Are there voluntary freeze options for additional security?

Yes, we offer voluntary freeze options for enhanced security. You can choose to temporarily freeze your trading account to prevent any unauthorised access or activity. This can be useful if you suspect any suspicious activity or simply want an extra layer of protection.

You can freeze your trading account online access in two ways:

• Send an SMS from your registered mobile number to “8377983476” in the format “STOPTRADE_UCC_PANNO_MOBILE NO.”.
• Call customer support at 1800 203 0303.

Once the account is frozen, you will receive a confirmation on the registered mobile number and email ID stating, “The online access to the trading account has been frozen/blocked and all the pending orders in the client’s trading account, if any, have been cancelled along with the process of enablement for getting the online access to the trading account.”