Frequently Asked Questions

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Steps to enable cameras during in person verification (IPV)?

In case of Google Chrome on phone:

  • If you are using Google Chrome on mobile then tap on context menu button
  • After opening menu, select settings
  • Tap on site settings
  • You can see the camera option enable it

In case of Google Chrome on Computer:

  • You need to click on view site information which appears just before the URL in a lock symbol.
  • There you need to click allow beside the camera symbol.
  • After allowing camera access, refresh the following page

If you are using Mozilla Firefox, you can go to permissions on the left of the address bar and click on X next to Blocked. Then reload the page and click on the permission group.

Another way of allowing camera access in firefox is:

  • Click on the menu button and settings
  • Click the Privacy & Security and scroll down
  • By scrolling down you can click on settings beside the Camera option
  • You have to uncheck the new request and save changes.

For IOS user, you need to manage the app’s privacy permissions

Note: Suppose the camera access is not enabled after enabling the permission, then clear browser cache and cookies. And follow the above steps mentioned in above information.

FAQs on Account Opening / Re-activation

FAQs on Account Modification

FAQs on Payment from Client to Share India

FAQs on Payment to Client from Share India

FAQs on Securities

FAQs on Margin

FAQs on Trading, limits & RMS

FAQs on Fee & Charges

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