uTrade AlgosIn today’s competitive financial landscape, efficient and accessible customer service is paramount for brokerage firms like Share India. Recognising the importance of customer satisfaction, it has implemented a robust support system tailored to meet the diverse needs of its users, especially those utilising its Web Trading Platform.
Corporate Office Accessibility
The corporate office, situated at A-15, Sector-64, Noida-201301, serves as a primary point of contact for users seeking assistance with their trading activities or platform-related queries. With a dedicated helpline number (1800 203 0303), users can quickly connect with knowledgeable representatives who can provide prompt solutions and guidance.
Registered Office Support
Another avenue for users to seek assistance is the registered office, located at 1701-1703, 17th Floor, Dalal Street Commercial Co-operative Society Limited, Road 5E, Block 53, Zone 5, Gift City, Gandhinagar, Gujarat-382355, India. This office functions as an additional resource for users requiring support, reinforcing its commitment to accessibility and convenience.
Diverse Contact Channels
Share India provides various contact options for users’ convenience. They can call 1800 203 0303 for immediate assistance or email [email protected] for detailed inquiries. Additionally, the company actively engages with users on social media platforms, keeping them informed about news and developments.
Escalation Matrix and Cybersecurity Support
For escalated issues or complaints, Share India offers an Escalation Matrix, available for download on the website, ensuring prompt resolution and customer satisfaction. Moreover, dedicated cybersecurity support is provided through a helpline reachable via email ([email protected]) or phone (0120-4910024).
Share India remains steadfast in its commitment to delivering timely, effective, and accessible assistance through its corporate and registered offices, diverse contact channels, escalation matrix, and cybersecurity support.